Tell us what you need help with and we’ll make sure your message reaches the right team.
Please select your reason for contacting us so we can get you the best support
- Please choose the option that best matches how many orders you’ve received.
This means an unwanted order has already been confirmed or payment has already been taken.
We may be able to help by reviewing the cost, recipe, flavours or delivery frequency while keeping the plan tailored to your dog.
Please choose the option that best describes your main reason.
If you've got more than one issue, please select the main one you'd like to focus on today.
If more than one item has been affected, then please select the main one.
Number will be on the front of the bag under your dog's name.
Please select yes or no from the dropdown menu.
Please select small, medium or large.
Please select either 150g or 300g.
It will look something like this: #1743649114
The Best Before Date is visible on the back of the packet.
If you have more than one dog, please separate their names with 'and' (e.g., Teddy and Bella)
Please use 3–6 words, for example: “Damaged delivery”, “Missing item” or “Cancel my deliveries”.
Photos or screenshots can help us resolve your request faster, use the attachment box below.