How to reset a forgotten password or change your account email
If you are having trouble logging in, don't worry! Whether you've forgotten your password or need to update an incorrect email address, we can help you get back into your account quickly.
How to reset your password
If you know your account email address but forgot your password, follow these simple steps to reset it:
Step 1: Go to the login page and select "Forgotten password?" (or enter your email address here and click "Submit".
Step 2: Check your inbox for a password reset email from us.
Step 3: Click the link in the email to create a new, secure password.
Tip: Make sure you enter the exact email address linked to your account. If you aren't sure which email you used, check your inbox for any previous order confirmations or updates from our company.
Didn't receive the password reset email?
If the email hasn't arrived within a few minutes, please check your Spam or Junk mail folders, as the reset link may be hiding there.
What to do if your email address is wrong or incorrect
If you forgot the email address associated with your account, or if you think you made a typo during the sign-up process, our Customer Experience Team is here to help.
Send us a quick email explaining the issue, and our team will verify your details and update your account information for you.