I’ve forgotten my password
Oh no, you’ve forgotten your password! Don’t worry it’s a quick fix.
If you’ve forgotten your password, on your login page select ‘forgotten password?’ or enter your email address here and click "Submit". You’ll then receive an email from us to reset your password.
Make sure the email address entered is the one linked to your Tails.com account. Check your previously received Tails.com emails to see which email address we have on your account.
If you used the correct email address and still haven’t received our password reset email, please check your spam or junk mailbox, our email may be hiding there.
My email address is wrong
If you have forgotten the email address on your account or you think it has been entered incorrectly during sign up, our Customer Experience Team can help. Just send us an email and they’ll get everything sorted for you.