My dog's dry food isn't lasting all month
If you're finding that your dog’s dry food isn't lasting 31 days, please email us with the following information and a member of our team will help you:
- Your current scoop setting
- How many scoops you give your dog per day
- If you have any food left, the weight (in grams) of one scoop of your dog’s food (measure out one scoop of their dry recipe and weigh it, do not include the weight of the scoop itself)
- If you've ran out of food, the date you ran out
If you know how you may have ran out of food early (e.g. you've been feeding them a little extra, as they've had some more walks recently, or have seemed hungry) please let us know.
I've run out of food, can I order more?
If you've run out of food and need to order more, you'll just need to bring your next delivery forward. You can see how to change your delivery date here.