Who can redeem a Groupon voucher?
Our Groupon vouchers are only valid for new customers upon registration. If you already have an account with us and you've received one or more orders you won't be able to use your voucher. If you have purchased multiple coupons or already a customer with us then please feel free to contact your voucher's customer service directly, so they can help you with this.
What will I receive with this voucher?
The voucher gives you a month of free dry food and 50% off our wet food and treats in your trial order (with £2 delivery fees). If you want to receive wet food and treats, you'll need to manually add these onto your order, which you can do before checking out.
How do I redeem my voucher?
1. Open the voucher email containing the Tails.com offer
2. Click on the link in the email
3. Create a profile for your dog, which will help us create a unique and balanced recipe adapted to your dog's needs
4. Order and that's it!
*Please note: If you are creating a profile for a puppy under 14 weeks, please contact us so that one of our customer service specialists can help finalise your account.