The payment for your tails.com boxes matches the frequency of your deliveries – every 31 days for most dogs, or 14 days for younger puppies. We process the payment for each box a few days before delivery is due.
If you change your delivery date, the payment date will change accordingly.
You can check your delivery date, payment date and the last day you can make changes to your order by logging in to your online dashboard. We'll also send a reminder email when we're about to start preparing your dog's food in case you want to make any last-minute changes.