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  1. tails.com
  2. MANAGING YOUR ACCOUNT

MANAGING YOUR ACCOUNT

Your details, dog profiles & order changes

Managing my orders

  • How do I order a new tails.com scoop?
  • How do I pause my tails.com deliveries?
  • How do I cancel my tails.com deliveries?
  • How do I change my tails.com delivery date?
  • Can I order wet food only from tails.com?

Managing my dog's profile

  • Can I change the flavour of my dog's tails.com recipe?
  • How do I add another dog to my tails.com account?
  • How do upload my dog’s photo on my tails.com account?
  • How do I update my dog’s details on tails.com?
  • Removing your dog’s profile from your tails.com account

Referring Friends

  • Referring your friends and family to tails.com

Managing my details

  • How do I change my tails.com details and access my personal data?

Still can’t find what you’re looking for? contact us

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Our phone lines are open Mon-Fri 9am-5pm

Call - (+44) 0203 322 4448

Additional charges may apply if calling from outside the UK