We're sorry to hear that your order has missing or incorrect items, we'd really like to help you.
If you could please get in touch with us here, a member of our Product Quality Team will be able to look into this.
In your email, could you share with us the following:
- What item(s) were missing or incorrect from your order?
- Did you notice any damage to the outer delivery box when it arrived with you?
Once you've contacted us, a specialist from our Product Quality Team will get back in touch with you to get this sorted for you and your dog.