Your deliveries

Our delivery services

• Delivery Areas
• Couriers and Delivery Days
• Tracking your orders
• Order frequency
• BFPO addresses

Managing upcoming deliveries

• Changing your delivery date
• I need my order urgently
• Updating your delivery address
• Going on holiday
• Not at home for your delivery

Delivery issues

• My order is late
• My order is showing as delivered but I can't find it
• What to feed your dog if your order is delayed
• My delivery is damaged
• My delivery has missing or incorrect items

Something not quite gone to plan

• Treats Damage
• Wet Food Damage
• Object in Wet Food
• Wet Food Consistency/Texture Issue
• Object in Dry Food
• Dry food Bag Damage