If you're going on holiday and need to change your delivery address, delivery date or need to order a little more food for going away, we're here to help!
How do I change my delivery address for my next order?
You an update your delivery address by logging in to your online Dashboard and following these steps:
1. Choose Account from the menu bar 2. Under 'Delivery details' choose ‘Update’
3. Choose 'Change' next to your address, enter your postcode and then choose 'Find address'
4. Select your new delivery address from the dropdown, or if it's not listed, choose 'Not listed' and enter your new delivery address
5. If you have different delivery instructions at your new address, you can update these under 'Delivery instructions' too
6. When you’re happy, scroll down and choose ‘Save changes’ to confirm
Once you're back, before your next order is due, just make sure you update your delivery address back to your home address.
How do I change my delivery date?
Head to your online Dashboard and select “Change delivery date” - we’ll send your next order so it arrives within the delivery window you’ve selected.
Please note: any changes made need to be confirmed before your ‘Last date for changes’ - you’ll find this displayed on your dashboard. After this date, any changes made won’t be taken into account for your upcoming order.
I'm going away for a while
Let us know how long you’ll be away for and how much food you’d like to receive by getting in touch with us here.