If your dog prefers different flavours or just fancies a change, just log in to your online Dashboard to change the flavours in their recipe and follow these steps:
- Choose ‘Profile’ from the menu bar
2. Under the 'Feeding' section, select your dog's favourite flavours or textures and then choose 'Continue'
You can also choose to exclude certain ingredients from your dog's dry food recipe.
Please note: We'll take your dog's flavour preferences into account when creating their unique recipe, however updating these won't always guarantee a change in flavour. Their nutritional needs will always take priority.
If you change your dog's favourite flavours, you may see a difference in feeding plan or price, depending on the new recipe required. We’ll always tell you this before confirming the changes.
Note :
- A request in the ask-cx nutrition Slack channel needs to be submitted for any flavour request change for puppies (14 weeks +)
- Removing chicken is no longer possible for puppies (14 weeks +) but we may be able to play around with their recipe if there is a specific kibble they don't like.
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New kibbles will be introduced into their recipe when they reach 12 / 18 months (depending on the size of the breed).
Toy, small, and medium breeds – around 12 months
Large and giant breeds – around 18 months